CLUB COMMUNICATION

Clear and timely communication is a priority at Trafford Metro Swimming Club. We are committed to keeping our athletes, parents/carers, and wider members informed, supported, and engaged throughout each season.

How We Communicate:

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We use a range of channels to ensure important information reaches the right people at the right time:
 

• Website Updates – Key club news, meet fixtures, results, and club policies.
   

• Email Communications – Through the Swim Club Manager system, we use email to keep our members informed about larger announcements, gala/meet information, squad updates, social event notifications, and general club-wide communications.
   

• WhatsApp - We have two (separate) WhatsApp communities available to active members of the club: ‘Trafford Metro Squads’ covers the Age-Group section of the club, and ‘Trafford Masters’ covers the adult swimmers. Both of these groups are used to communicate specific information quickly to both athletes and parents/carers. If you are a member and wish to join one of these groups, please reach out to our Communications team at: trafford.metro@swimclubmanager.co.uk
   

• Social Media – We have two public-facing Instagram accounts, Trafford Metro and Trafford Masters. Both of these accounts aim to celebrate our club and the achievements of its members through regular images, reels, and stories.
   

• Monthly Newsletter - 'As of Yet Unfinished' - Written by Coach Sam Corsan, is a monthly round-up of all the goings on within the club and will be delivered straight to your inbox.
   

• Coaches – Day-to-day updates and direct support are available from our coaching team both on poolside and through pre-arranged 121 meetings.
   

Please ensure your contact details are kept up to date with our membership secretary so you don’t miss important messages.

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What We Communicate:

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Our communications may include:
 

• Training schedules and changes (including cancellations)
   

• Competition information and entries (via our Competition Secretary)
   

• Club events, camps, and social activities (via our Social Secretaries)
   

• Membership updates and administration notices (via our Membership Secretary)
   

• Performance highlights and swimmer achievements (via our Newsletter and Communications Team)
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We aim to keep messages clear, relevant, and concise, while ensuring transparency across the club.

Two-Way Communication

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We value open and respectful communication. If you have questions, concerns, or feedback, we encourage you to:

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• Speak directly with your coach or committee representative where appropriate.
   

• Contact the Club Committee for administrative or policy-related matters.
   

We ask all members to communicate positively and constructively, supporting our shared goal of creating a safe, inclusive, and high-performing club environment.
 

Our Commitment

Trafford Metro Swimming Club strives to foster a strong sense of community through effective communication. By working together and staying informed, we can ensure the best possible experience for all our athletes and wider members.

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